Yesoid is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information, and your rights in relation to that information.

This policy applies to children and young people, parents and carers, volunteers, mentors, supporters, and anyone who engages with Yesoid or visits our website.

1. Who we are

Organisation name: Yesoid CIO
Website: www.yesoid.co.uk
Email: info@yesoid.co.uk

Yesoid provides mentoring, activities, and support for young people and families in the community.

2. What personal information we collect

Depending on your relationship with Yesoid, we may collect:

a) Young people and families

  • Names and contact details (of parents/carers)

  • Age and basic demographic information

  • Emergency contact details

  • Consent forms and permissions

  • Information relevant to safeguarding and wellbeing

  • Monitoring and evaluation information (e.g. surveys, feedback)

b) Volunteers and mentors

  • Names and contact details

  • DBS and safeguarding information

  • Training records

  • Session notes and reflective observations

c) Website users

  • Contact information submitted via forms

  • Emails sent to us

  • Basic website usage data (where applicable)

We only collect personal information that is necessary to deliver our services safely, effectively, and in line with our charitable purposes.

3. How we use personal information

Personal information is collected directly from you when you provide it to us, including through:

  • Deliver mentoring and youth services

  • Keep young people safe and meet safeguarding responsibilities

  • Communicate with parents, carers, volunteers, and partners

  • Monitor outcomes and improve our services

  • Meet legal, regulatory, and funding requirements

  • Produce anonymised reports for funders and stakeholders

We do not sell personal data or use it for marketing without consent.

4. Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – for participation, photography, surveys, and communications

  • Legitimate interests – to deliver services and manage the organisation

  • Legal obligation – for safeguarding, record-keeping, and compliance

  • Vital interests – where necessary to protect someone’s safety

5.Safeguarding and information sharing

Safeguarding is a priority for Yesoid.

We may share information without consent if:

  • There is a concern about a child or adult at risk

  • We are required to do so by law

  • It is necessary to protect someone from harm

Any information shared is limited to what is necessary and handled sensitively.

6. How we store and protect information

We take data security seriously and use appropriate measures to protect personal information, including:

  • Secure digital storage

  • Restricted access to authorised staff and volunteers

  • Password protection

  • Regular review of data held

We retain information only for as long as necessary and in line with legal and safeguarding requirements.

7. Sharing information with others

We may share information with:

  • Local authorities or safeguarding agencies (where required)

  • Funders (in anonymised or aggregated form)

  • Professional advisers (e.g. accountants), where necessary

Personal data is retained only for as long as necessary to deliver services, meet safeguarding and legal obligations, and fulfil organisational responsibilities. Information is securely deleted when it is no longer required.

8. Your rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of data (where appropriate)

  • Restrict or object to processing

  • Withdraw consent at any time (where consent is the basis)

If you have concerns about how your data is processed, you also have the right to complain to the Information Commissioner’s Office (ICO).

9. Children’s data

We take extra care when handling children’s personal information.
Data relating to children is processed only with appropriate consent and safeguards in place.

10. Cookies and website use

Our website may use basic cookies to ensure it functions correctly.
We do not use cookies to track individuals for marketing purposes.

11. Changes to this policy

We may update this Privacy Policy from time to time.
The most recent version will always be available on our website.

12. Contact us

If you have any questions about this Privacy Policy or how your data is used, please contact:

Email: info@yesoid.co.uk

If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner’s Office (ICO):
www.ico.org.uk

This policy was last updated on 27 January 2026 and will be reviewed annually.